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Frequently Asked Questions ( FAQs)
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Answer:
We have a secure server, which means your personal information will not be compromised
when shopping online with us. We consider your information confidential and will not be
sold or passed on to anyone outside our company.
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Answer:
Free for Retail orders shipped within the United States.
This does
not apply to wholesale orders.
International shipments - U.S.
Global Express Mail ( 3-7 days)
are added to the purchase price of the style you order
For all others: We use the rate from the US Postal Priority Mail
service rate calculator. One pair ( 1 ea) of jeans when packaged for shipment weighs about
3 lb.
We ship U.S. Postal Priority
Mail ( 2 Days) in the United States, and
U.S. Global Express Mail (
3-7 days) for
International shipments.
Please note that 3-7 days is the amount of time allowed for
US Postal to get the order to your country. The amount of delivery
time once the package arrives in that country depends on their
postal service.
Note :
There is a handling fee for all International orders of $5.00.
US Postal Domestic Rate Calculator
US Postal International Rate Calculator To see what a 3 LB( 1 jean) package would cost to be shipped
to a foreign country... visit the and follow the instructions.
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Answer: Only on items
purchased or shipped to
addresses in North Carolina.
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Answer: We will ship within 3-5 working days. After we ship
please allow a shipping time of 3 days for Continental United States and 7 days for all
others.
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- What is your return and exchange policy?
Answer:
Retail items( Individual) shipped in
the contiguous US.
We will exchange or refund the cost of the item/s purchased.( You pay shipping back to
us). All labels must be intact on garments.
Wholesale items (
Bulk ) and Retail Items ( Individual) shipped outside the contiguous US.
We will exchange or refund the cost of the item/s purchased within 7
days minus the shipping costs( You
pay shipping back to us). All labels must be intact on garments. You
must call 800-531-5916 x 202 to obtain a RA #. There is a 25% restocking
fee on wholesale ( Bulk) items.
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Size Information
About
Ladies lengths:
Ladies jeans normally come in Medium and Long lengths. Some are available in Petites and
are shown in the size block. ( M = Medium, L = Long, P =Petite).
About Mens
lengths:
On waist sizes 30 to 36, lengths come in 30, 32, 34, and 36
On waist sizes 38, 40, and 42; lengths come in 30, 32, and 34
About
Mens waist sizes:
Waist sizes generally come in this range: 29, 30, 31, 32, 33, 34, 36, 38, 40, and
42.
Odd Waist Sizes:
Note: If you wear a 35", 37", 39", or 41" waist, we can measure the
waist on a next larger size that might run small. It takes a little longer, but we do this
as a service to our customers. Just indicate in the "comments" block on the
order form if this is your wish.
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These products are
offered by
Sturges Quality Sportswear Inc.
7752 NC 48
Battleboro, N.C., 27809
Try our new Toll Free
Number!! 1-866-532-6748
9-5 EST Monday--Saturday and 12 -5
EST Sunday
252-446-0096
Fax 252-977-3932
Email
us
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