Sturges Sportswear, Inc.

 
   

Frequently Asked Questions ( FAQs)

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When I order online, does my order go through a secure server?

Size Information

Do you do C.O.D. shipments?

How much do you charge for shipping and handling?

Do you charge state sales tax?

How long after I place my order will I receive my items?

What is your Return and Exchange policy?

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  • When I order online, does my order go through a secure server?

Answer: 
            We have a secure server, which means your personal information will not be compromised when shopping online with us. We consider your information confidential and will not be sold or passed on to anyone outside our company.

 

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           Answer: No

 

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  • How much do you charge for shipping and handling?

Answer:

Free for Retail orders shipped within the United States. This does not apply to wholesale orders.

Wholesale orders Pay all shipping costs, including any special order fees that may or may not apply.  Shipping costs depends on weight of your shipment and destination. 

International shipments - We are NOT SHIPPING International orders at this time.  No exceptions.

For all others
: We use the rate from the US Postal Priority Mail service rate calculator. One pair ( 1 ea) of jeans when packaged for shipment weighs about 3 lb.

We ship U.S. Postal Priority Mail ( 2-3 Days) in the United States.
 

US Postal Domestic Rate Calculator

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  • Do you charge state sales tax?

Answer: Only on items purchased or shipped to addresses in North Carolina.

 

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Answer: We will ship within 1-5 working days. After we ship please allow a shipping time of 3 days for Continental United States and 7 days for all others.

 

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  • What is your return and exchange policy?

Answer:
Retail items( Individual) shipped in the contiguous US
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We will exchange or refund the cost of the item/s purchased.( You pay shipping back to us). All labels must be intact on garments.

Wholesale items ( Bulk ) and Retail Items ( Individual) shipped outside the contiguous US.
We will exchange or refund the cost of the item/s purchased within 7 days minus the shipping costs( You pay shipping back to us). All labels must be intact on garments. You must call 800-531-5916  to obtain a RA #.  There is a 25% restocking fee on wholesale ( Bulk) items.

 

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Size Information

 

  • About Ladies lengths:
    Ladies jeans normally come in Medium and Long lengths. Some are available in Petites and are shown in the size block. ( M = Medium, L = Long, P =Petite).

  • About Mens lengths:
    On waist sizes 30 to 36, lengths come in 30, 32, 34, and 36
    On waist sizes 38, 40, and 42; lengths come in 30, 32, and 34

  • About Mens waist sizes:
    Waist sizes generally come in this range: 29, 30, 31, 32, 33, 34, 36, 38, 40, and 42.

  • Odd Waist Sizes:
    Note: If you wear a 35", 37", 39", or 41" waist, we can measure the waist on a next larger size that might run small. It takes a little longer, but we do this as a service to our customers. Just indicate in the "comments" block on the order form if this is your wish
    .


                                                             

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These products are   offered by
Sturges Quality Sportswear Inc.

7752 NC 48
Battleboro, N.C., 27809

Try our new Toll Free Number!! 1-866-532-6748  
9-5 EST Monday--Saturday and 12 -5 EST Sunday

Phone  252-446-0096        Fax 252-446-4503  **Call before faxing**   

Email us

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